Frequently Asked Questions (FAQ) about Joomla templates
The purchased Joomla template and extensions are for life. You are allowed to use a purchased Joomla template as long as you wish, no matter if your access to the download area expired or not.
After purchasing the Joomla template you will get access to download area. The access duration time for downloading packages is limited and depends on the license you choose.
It means that during this time you will get:
- the access to download area to get packages
- Joomla template and extensions updates
- support
You are allowed to use a purchased Joomla template as long as you wish, no matter if your access to download area expired or not.
Depending on the license you choose you will benefit from different values depending on the product.
If your payment was successfully verified by the payment gateway you will get the information about the download area on your mail. If you do not receive the message from Joomla-Monster remember to check your SPAM folder.
After transferring the money, payment gateway needs some time to verify your payment.
Usually, the verification takes a few minutes but sometimes it may take up to 24 hours - to eliminate the risk of fraud.
Most of the Joomla extensions are provided by dj-extensions.com and they are included in the Joomla template price. Other extensions providers give a big discount on their products or provide free component versions. Check more details on Joomla template descriptions.
You will not be charged for commercial extensions created by dj-extensions.com. Other extensions providers give high discounts to buy their premium extensions. Check more at your account.
If you renew your subscription early, you'll get an extra 40% OFF. If you upgrade to a Regular plan from a Mini plan before time, you also get 40% OFF.
You can also save a 25% in case of upgrading form Mini or Regular to Unlimited plan before the expiry date.
We do not provide trial versions of our commercial Joomla templates.
We suggest checking one of our free Joomla templates, the rule of usage is similar.
Yes. Install quickstart to get the exact copy of a demo site of a purchased Joomla template. Note, the quickstart does not include images used on demo site - images are exchanged with placeholders.
Since launching a refreshed dj-extensions.com website in December 2021, we do not sell our products directly to end-users anymore. It means that our sales are performed using the authorized reseller, Paddle.
Yes. Contact us to discuss the discount
Yes. Contact us to discuss the discount